Returns & Exchanges

At Tanotis, we strive to ensure your electronics reach you in perfect condition, offering a 7-day return policy for defective or incorrect items. Our goal is to provide a seamless resolution process for all your specialized hardware and gadget purchases.

Return Process

• 1.
  Initiate Request

  Log in to your Tanotis account and navigate to the 'My Orders' section to submit a return request within 7 days of delivery.

• 2.
  Verification Approval

  Our technical team will review your request and photos of the item to confirm eligibility for a return or replacement.

• 3.
  Secure Packaging

  Pack the electronic item in its original brand packaging, including all manuals, accessories, and warranty cards provided.

• 4.
  Pickup and Refund

  Once our courier collects the item and it passes a quality check at our warehouse, we will initiate your refund to the original payment method.